All items excluding SVGs are made-to-order.
Processing Time
Current turnaround times are as followed (does not include shipping time)
- Silicone Molds – 2 to 2.5 weeks
- Waterslide Decals – 5 to 7 business days
- Logos & Branding – 10 to 15 business days
- SVGs – Instant but may take a few hours for your payment to clear.
Returns, Exchanges, & Cancellations
I will gladly accept returns
On tangible items only; I do not offer returns on digital items.
To be eligible for a return, please contact me within 3 days of receiving your item.
Item condition must be unused and still in original packaging.
Items must be shipped back to me within 7 days of receiving your item.
Shipping fees are non-refundable. Buyer is responsible for return shipping.
I do not accept exchanges
But please contact me if you have any issues with your order.
Cancellations are allowed
Within 24 hours of placing your order on tangible items or digital files (only if they haven’t been downloaded).
Defected Items Return Policy
I will gladly exchange/replace your defected item
If upon receiving your item, you notice a defect, I will be happy to exchange or replace your item.
To be eligible for a replacement item or exchange, you must contact me within 14 days of delivery. Pictures will need to be provided in order to inspect the defect. The replacement item will be a replica of the original order; no design exchanges or edits may be made. If past the 14 days, returns will not be accepted, but a discount may be provided on a new item.
