Help, FAQ’s & How-to’s

What does “Commercial Use” and “Personal Use” mean?

As of recent, all of our designs are now available for Commercial Use and Personal Use; you no longer have to buy two separate licenses.

Commercial Use – Our Commercial Use license means that you have intentions of selling your final product (t-shirt, decal, sign, etc.) with our design on it, whether it be online or at an onsite location.  Every item purchased from our website is available for commercial use of up to 200 products.  This means you can make up to 200 items with whatever design you purchased.  Our Commercial Use license does not include large mass productions. If you would like to create more than 200 products with a design you’ve purchased from dainteedesigns.com, you must contact us for a written agreement and a separate exclusive license.

Personal Use – Our Personal Use license means that you have no intention of selling your final product or any distribution with intentions on monetary gains.

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When/How do I get my order?

Upon payment, the final page will bring you to a download page. You can either click here and download your files automatically. Please note that you can only download the files up to 3 times. If you are having problems, please contact us.

You will also receive an email with a link to download your files as well.
DownloadImage

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How do you create all your designs?

All our designs are created with Adobe Illustrator.

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Can you make me a custom design?

We sure can! Please purchase and fill out the custom order form here.

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What is your refund policy?

Due to the nature that everything is a digital file, there are absolutely no refunds.  If you are having any difficulties with your files, please let us know and we will make sure you can get things working!

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What cutters will work with your files?

Our files will open in the Silhouette Studio (both upgraded and non-upgraded versions), Sure Cuts A Lot (SCAL), the Cricut Design Space, and any other program that allows the use of SVG’s, DXF’s, and EPS’s.

If you need a different format, please contact us, and we can accommodate that for you.

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